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To receive service from the Regulated Provider as a low-income consumer (Group 1), you will need to meet the low-income requirements established by the Department of Human Resources (DHR). Contact the DHR at 1-800-869-1150 for the Community Action agency in your area. The Community Action Agency will explain the requirements and assist you in signing up for service. You are not required to apply for LIHEAP to receive service from the Regulated Provider. The Community Action Agency will qualify you or if you have been approved for LIHEAP, you are automatically qualified to receive service from the Regulated Provider. Qualifications for the Regulated Provider Program are performed year round. The only requirement to qualify for the program as a high-risk (Group 2) consumer is the inability to obtain or maintain gas service from another marketer.
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