SCANA Energy Regulated - FAQs

SCANA Energy Regulated - FAQs

FAQs

Customer Service

1. What is the Regulated Provider Program?

2. What is the difference between the Regulated Provider and a gas marketer?

3. Who is the current Regulated Provider?

4. Isn't SCANA Energy a gas marketer? How can SCANA Energy serve as the Regulated Provider?

5. Can anyone get service with the Regulated Provider?

6. How do I determine if I am eligible for service from the Regulated Provider?

7. What is LIHEAP?

8. Will my rate be lower with the Regulated Provider than with another marketer?

9. What type of pricing plans will the Regulated Provider offer?

10. What is the monthly customer service charge?

11. Will I have to pay a deposit with the Regulated Provider?

12. How do I sign up with the Regulated Provider?

13. Can I switch to the Regulated Provider if I still owe money to my current marketer?

14. What should I do if I smell natural gas?

15. What are your hours of operation?



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