Sign Up for Service

Low Income Customers

How to Sign Up

Step 1

Find the appropriate local Community Action Agency in your area from this listing.
Step 2

The Community Action Agency will explain the DHS requirements and assist you in signing up for service with SCANA Energy Regulated Division.

If you have already received a pink slip or energy assistance, you are eligible to receive natural gas service with SCANA Energy Regulated Division immediately.

If you have not previously applied for energy assistance, but are qualified, the agency will issue you a blue referral form, which will be necessary for the sign-up process with SCANA Energy Regulated Division.
Step 3
Call SCANA Energy Regulated Division at 1.866.245.7742 with the blue referral form for reference.

You will need the following information:
- Full legal name (name on Social Security card)
- Date of birth
- Social Security number
- Address (where you need service established)
- Referral form from the Community Action Agency (for verification)

Low-Income Consumer Qualifications

To be eligible for special regulated rates, customers must meet the following qualifications:

2023–2024 Household Qualifications

Household's total income is at or below:
1-person household $29,713
2-person household $38,856
3-person household $47,999
4-person household $57,142
5-person household $66,284
6-person household $75,427
7-person household $77,141
8-person household $78,855
Proof of income for all household members 18 and older for the past 30 days
Social Security cards for all household members
Most recent Gas and Electric Bill for household
Georgia ID or Passport

For additional assistance, please contact us at 1.866.245.7742.