How to Sign Up

  1. Step 1

    Find the appropriate local Community Action Agency in your area from this listing.

  2. Step 2

    The Community Action Agency will explain the DHS requirements and assist you in signing up for service with SCANA Energy Regulated Division.

    If you have already received a pink slip or energy assistance, you are eligible to receive natural gas service with SCANA Energy Regulated Division immediately.

    If you have not previously applied for energy assistance, but are qualified, the agency will issue you a blue referral form, which will be necessary for the sign-up process with SCANA Energy Regulated Division.

  3. Step 3

    Call SCANA Energy Regulated Division at 1-866-245-7742 with the blue referral form for reference.

    You will need the following information:

    • Full legal name (name on Social Security card)
    • Date of birth
    • Social Security number
    • Address (where you need service established)
    • Referral form from the Community Action Agency (for verification)

Low-Income Consumer Qualifications

To be eligible for special regulated rates, customers must meet the following qualifications:

2017-2018 Household Qualifications

  1. Household's total income is at or below:
    1-person household $22,045
    2-person household $28,829
    3-person household $35,612
    4-person household $42,395
    5-person household $49,178
    6-person household $55,961
    7-person household $57,233
    8-person household $58,505

    *For households with 9 or more persons, add $1,272 for each additional person.

  2. Proof of income for all household members for the past 30 days
  3. Proof of Social Security number for each person in the household
  4. Most recent Gas and Electric Bill for household
  5. Proof of citizenship or legal immigrant status

For additional assistance, please contact us at 1-866-245-7742.